Privacy Policy

Effective Date: 15th April, 2025

Website: roohnaturals.in

Founder: SAYAN SATPATHI

At Rooh Naturals, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from roohnaturals.in.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details (processed securely via third-party gateways).
  • Account Information: If you create an account, we collect login credentials and preferences.
  • Order Information: Details of products purchased, order history, and customer service interactions.
  • Automatically Collected Information: IP address, browser type, device type, cookies, and site usage data via analytics tools like Google Analytics.

2. How We Use Your Information

We use the collected data to:

  • Process orders and deliver products
  • Communicate with you regarding orders, updates, or marketing
  • Improve your experience on our website
  • Send promotional emails (only if you opt-in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties:

  • Payment gateways: To process transactions securely (e.g., Razorpay, Stripe, etc.)
  • Shipping partners: To deliver your orders
  • Marketing tools: To send newsletters or promotional content (with consent)
  • Analytics services: To understand user behavior and improve the site

All third-party partners are required to comply with data protection regulations.

4. Cookies & Tracking

Our site uses cookies to personalize content, remember your preferences, and analyze traffic. You can disable cookies through your browser settings, but this may affect certain functionalities.

5. Your Rights

You have the right to:

  • Access or correct your personal data
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at support@roohnaturals.in

6. Data Security

We implement strong security measures to protect your information. While no method is 100% secure, we use industry best practices to safeguard your data.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

8. Children’s Privacy

Rooh Naturals does not knowingly collect personal data from children under the age of 13. If we become aware of such data, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

Email: support@roohnaturals.in
Address: Midnapore, Paschim Medinipur, West Bengal, Pin- 721101.
Phone: +91 8918 0303 44